Global Tech Live Agents are all experienced desktop support professionals proficient in single and multiple device operating environments (regardless of manufacturer). Our Service Level Agreements (SLA's) are based upon 93% first call resolution rates, and strict adherence to and training on industry best practices.
Our goal is to ensure that our customers experience fast, courteous and effective support the first time, and every time they need us. And if a customer is not satisfied, neither are we...and our Money Back Guarantee fuels our drive to delight you......
"The technician was kind, courteous and patient. He explained what he did and told me everything was working fine. We started my computer twice to make sure everything will work fine after the work was finished."Liza Jons
"I am totally satisfied and very amazed at the skill of the technician. I will definitely recommend your company and this technician to my friends."Mark Brown